MobiMoney

MobiMoney Debit Card Control

mobimoney - vantiv

Getting Started

 Download

  • Open the Google Play Store or Apple App Store
  • Search for “MobiMoney”
  • Tap Download/Install

MobiMoney is compatible with any Android device using 3.x OS or newer or any Apple devices using and Apple iOS 6.x or newer.

Registration

  • Tap the MobiMoney app icon on your device
  • Tap the ‘login’ button at the bottom of the screen
  • Tap the ‘New User? Register Here’ button to begin registration
    • Enter your 16 digit card number
    • Enter your address, security code, and card expiration date
    • Enter the last 4 digits of your SSN
    • Accept terms & conditions
  • Create Your Account
    • User ID, select password, enter your email address

If you have trouble registering, verify that the address, SSN, & expiration date being entered in the MobiMoney app matches the information at your institution.  If you’re unable to register, please call our office at 218-485-4441 and ask for a Customer Service Representative.

view of mobimoney card management
This card is turned OFF. All transactions except recurring will be denied until the card is turned back on.
view of mobimoney preferences
Transaction Type controls are enabled. In this example, Ecommerce, Mail/Phone Orders, and Others will all be denied.
view of mobimoney notifications
This push notification is alerting the cardholder to a transaction being denied. By swiping the alert, you can see more detail.

MobiMoney FAQs

What is MobiMoney?

MobiMoney is a Debit Card Controls Application.

  • Card Controls – Card On/Off, Location-based, Transaction-type, Merchant-type, Threshold-based
  • Card Alerting – Card Status, Location-based, Transaction-type, Merchant-type, Threshold-based
  • • Mobile Banking includes: Account Balance, Transaction History, Intra Bank Transfers for debit only

What devices are compatible with MobiMoney?

Any Android device using 3.x OS or newer or any Apple devices using iOS 6.x or newer will be supported.

How do cardholders enroll?

To enroll, cardholders need to download the application from the Google Play Store or Apple App Store and have their cardholder information ready to enter.

When the cardholder signs up on the MobiMoney app, does it start immediately or is there an overnight process before it starts working?

The MobiMoney app starts immediately.

How does the Cardholder set controls and alerts?

MobiMoney enables the cardholder to set controls and alerts to limit fraud. These are set, and can vary for each card registered and can be changed under the ‘Control Preferences’ and ‘Alert Preferences’ tab.

What is passcode and what are the options that come with it?

The passcode is used for session validation and has two options. One is the actual passcode, the other (for Apple devices only) is touch ID. If the cardholder has logged in with their password, they have created a new session. That session should last for 24 hours, assuming the user doesn’t close the app completely. If a user has not closed the app and they switch back and forth between apps, they should be able to use the passcode to re-enter the app. If they have closed the app or the session time has expired, then they will return back to the login screen.

I set my spending limit and my transaction is being declined. The transaction is under the spending limit amount I set up, so why is it being declined?

The bank has set daily limits on your debit card. Your spending limit amount set in the app will not override the amount set at the bank. Contact a Customer Service Representative for details. If you would like to request a permanent increase to daily limits with the bank, you must sign an amendment form. All increases are subject to approval.

Are balances shown in real-time?

The balances are obtained in real-time.

How many transactions can be displayed? How far back does the history go?

The configuration shows the last 50 transactions or the last three (3) months of transactions.

What is the difference between Card On/Off and other transaction sub-controls?

Card On/Off allows the cardholder to quickly disable or enable the card as a whole. The sub-controls allow the cardholder to set controls based on transactions they don’t often use.

If I have two cards registered, can I transfer funds from Card 1 to Card 2?

Only intra-card transfers are available in MobiMoney. If Card 1 has two linked accounts, funds can be transferred from Account 1 to Account 2 on Card 1, not from Account 1 on Card 1 to Account 1 on Card 2.

I received a push notification but don’t know why.

Under the ‘Recent Transactions’ tab, find and tap the transaction you received the push notification. The ‘Transaction Details’ screen will show the pertinent details of the transaction and by tapping on the dollar amount (top right) the screen will show what alert and controls settings would have triggered a notification.